Aged Care

If you need information about accessing aged care services, go to the government’s My Aged Care website at https://www.myagedcare.gov.au/

Aged Care Complaints Commissioner

The Aged Care Complaints Commissioner provides a free service for anyone to raise their concerns about the quality of services being delivered to people receiving aged care services subsidised by the Australian Government. For further details, please see  https://www.agedcarecomplaints.gov.au/ or phone 1800 550 552, or by writing to:

Aged Care Complaints Commissioner
GPO Box 9848
(Your capital city and state/territory)

Aged Care Quality and Safety Commission

The Aged Care Quality and Safety Commission will commence on 1 January 2019, combining the functions of the Australian Aged Care Quality Agency, the Aged Care Complaints Commissioner and the aged care regulatory functions of the Department of Health.